Lot SE-A
Exclusive: a B2B sales-software company's own records, 8 tools, more than 10 years, up to 15,900 call hours
One company's operating record across eight tools: about 350 mailboxes, team chat from 2015 to October 2026, wikis, Jira, support conversations, the CRM and up to about 30,000 recorded sales and customer-success calls. It shows how an established B2B software company sells, supports its customers and plans its work, in private records that span more than ten years and have never been licensed.
- years of records; team chat runs from 2015 to October 2026
- more than10
- tools from one company: mail and documents, chat, two wikis, work tracking, support, CRM, a call recorder
- 8
- mailboxes over the years
- about350
- hours of recorded sales and customer-success calls, by the owner's count; may be lower
- up to15,900
- people over the years; 50 to 120 at a time, about 75 today
- about300
What is inside
- Snapshot: B2B sales-software company · about 12 years old · 50 to 120 staff over the years, about 75 today · incorporated in the US · most staff work outside the US.
- Email and documents: about 350 mailboxes over the years; the owner puts email at about 99% English, mostly with customers.
- Team chat in Slack: public channels, a 5.7 GB export (unpacked) with about 2.18 million messages in 987 channels from May 2015 to 1 October 2026; the owner expects 15 to 20% of them in English. Private channels may be added by agreement.
- Wikis in Notion and Confluence, work tracking in Jira, customer support conversations in Intercom and the CRM in HubSpot, all kept by the same company.
- Up to about 30,000 recorded sales and customer-success calls from the company's own teams, up to about 15,900 hours, about 32 minutes a call on those counts. The owner's figure is a bulk count and may be lower; the exact count is being measured.
- Never licensed, sold or promised to anyone, and no vendor contract claims it. Open to an exclusive license or to non-exclusive licenses.
- First years and sizes for each tool, and the English share of the other tools, are being gathered from the owner.
Best for
- Training and evaluating enterprise agents that work across email, chat, wikis, tickets and the CRM of one real company.
- Sales and customer-success agents: real B2B sales and success calls with the same company's CRM and support desk.
- Long-horizon evaluation held out from public data: how projects, customer issues and decisions unfold over years.
- Seed data for realistic workplace environments: chat, ticketing, wiki and CRM replicas for agent training.
- Call understanding: summarizing sales and success calls and pulling out next steps, for recognition and understanding only.
Before delivery
- The owner's rights and a privacy review, tool by tool, before delivery; the owner notifies staff first. Records of US residents follow the state privacy route counsel sets (California first); people who opted out of sale or sharing stay out.
- Personal data of people outside the company (prospects, customers, people on calls) is removed or de-identified to the buyer's standard and the law's before delivery; customer data found in internal channels is screened out, and information customers shared with the company in confidence (account details, screens and files shown on calls, support conversations) is screened out of email, chat, support and calls before delivery.
- Calls are licensed for recognition, understanding and evaluation; no voice cloning or speech synthesis, and no speaker identification. The consent position of the other party, and whether the recording notice they heard covers licensing for AI training, is checked for each call set.
- Counts per tool and the exact call hours are measured and listed in a manifest before signing; the call price applies to the hours delivered.
- Samples only with the owner's agreement, as metadata or masked output, for evaluation only and deleted after the agreed window.
- Onward licensing terms are agreed with the owner, who may bar named competitors.
- Once you accept the NDA in Rightmark's buyer portal, Rightmark shares the detailed source list, with staff locations by country. The owner's name and product names are shared only when the owner agrees to an introduction.
Left out
- Always out: health data, data about under-18s, and payment-card and bank-account numbers.
- Private channels and direct messages in team chat, unless the owner agrees to add private channels.
- Data the company's customers keep in its product: a separate lot, offered only with those customers' opt-in.
- Source code is not part of this lot.
- Material that belongs to clients or partners. Other exclusions are being agreed with the owner.